If you’re facing the frustrating issue of Airdrop not working, you’re not alone. Many Apple users experience Airdrop problems when trying to send files between iPhones, iPads, and Macs. Airdrop is one of Apple’s most convenient features, allowing quick file transfers without using cables or external storage. However, when it stops working, it can be a major inconvenience.
In this guide, we’ll explore the most common reasons why Airdrop is not working and provide step-by-step solutions to fix the problem on iPhone, iPad, and Mac.
Common Reasons Why Airdrop Is Not Working
Airdrop issues can arise due to various factors, including software glitches, incorrect settings, or hardware limitations. Here are some of the most frequent causes:
- Bluetooth or Wi-Fi Not Enabled – Airdrop relies on Bluetooth and Wi-Fi to function properly.
- Device Compatibility Issues – Older Apple devices may not support Airdrop.
- Airdrop Visibility Settings – If your Airdrop is set to “Receiving Off,” other devices won’t be able to find you.
- Software Bugs or Outdated OS – Older iOS or macOS versions may have unresolved bugs affecting Airdrop.
- Network or Connectivity Issues – Poor Wi-Fi or Bluetooth connections can interfere with Airdrop.
- Firewall or Restriction Settings – Certain security settings on Mac can block Airdrop.
- Proximity and Interference – Airdrop works best when devices are close together without signal interference.
Now, let’s go through the solutions to fix Airdrop not working on your Apple devices.
How to Fix Airdrop Not Working on iPhone and iPad
If you’re unable to use Airdrop on your iPhone or iPad, try these troubleshooting steps:
1. Check If Airdrop Is Enabled
Before diving into complex fixes, ensure Airdrop is turned on:
- Open Control Center by swiping down from the top-right corner.
- Press and hold the network settings card (where Wi-Fi and Bluetooth icons are located).
- Tap Airdrop and choose either Contacts Only or Everyone for 10 Minutes.
2. Ensure Bluetooth and Wi-Fi Are Turned On
Airdrop requires both Bluetooth and Wi-Fi to function properly:
- Open Settings > Wi-Fi and ensure it’s enabled.
- Go to Settings > Bluetooth and turn it on.
- Make sure Personal Hotspot is turned off, as it can interfere with Airdrop.
3. Restart Your Device
Sometimes, a simple restart can fix Airdrop not working:
- Press and hold the Power Button and slide to turn off.
- Wait a few seconds, then turn your device back on.
4. Update iOS or iPadOS
An outdated iOS version may cause Airdrop issues. To check for updates:
- Go to Settings > General > Software Update.
- If an update is available, download and install it.
5. Reset Network Settings
If Airdrop still isn’t working, resetting network settings may help:
- Navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will erase Wi-Fi passwords and other network configurations, so make sure to reconnect to your Wi-Fi afterward.
6. Ensure Both Devices Are Close to Each Other
Airdrop works best when devices are within 30 feet (9 meters) of each other. Try moving them closer together and retrying.
7. Log Out and Back Into iCloud
Sometimes, an iCloud issue can affect Airdrop:
- Go to Settings > [Your Name] > Sign Out.
- Restart your iPhone, then sign back into iCloud.
How to Fix Airdrop Not Working on Mac
If you’re facing Airdrop not working on your Mac, follow these troubleshooting steps:
1. Check Airdrop Settings on Mac
- Open Finder and click Airdrop in the sidebar.
- Set Allow me to be discovered by to either Contacts Only or Everyone.
2. Turn On Wi-Fi and Bluetooth
- Click the Wi-Fi and Bluetooth icons in the menu bar to ensure both are enabled.
- If either is off, turn it on and try using Airdrop again.
3. Restart Your Mac
Restarting your Mac can resolve many Airdrop issues:
- Click the Apple Menu > Restart.
- Once your Mac turns back on, retry Airdrop.
4. Disable Firewall Blocking Airdrop
If your firewall settings are too restrictive, Airdrop may not work:
- Open System Settings > Network > Firewall.
- Toggle off the firewall or adjust settings to allow incoming connections.
5. Reset Bluetooth and Wi-Fi on Mac
If Airdrop still isn’t working:
- Go to System Settings > Bluetooth > Toggle it off and back on.
- For Wi-Fi, turn it off and back on from the menu bar.
6. Update macOS
Running an outdated macOS version can cause Airdrop issues:
- Go to System Settings > General > Software Update.
- If an update is available, install it and try using Airdrop again.
7. Use Airdrop via Finder
If Airdrop isn’t working from the share menu, try using Finder:
- Open Finder and click Airdrop.
- Drag and drop the file onto the recipient’s icon.
Advanced Solutions for Persistent Airdrop Issues
If none of the above solutions work, try these advanced fixes:
1. Reset All Settings on iPhone
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
- This won’t delete your data but will reset system settings like Wi-Fi passwords and wallpaper.
2. Check Apple’s System Status
If Apple’s servers are experiencing downtime, Airdrop may not work:
- Visit Apple’s System Status page to check for any issues.
3. Create a New User Account on Mac
If Airdrop isn’t working on Mac, a corrupted user profile may be the cause:
- Go to System Settings > Users & Groups > Add User.
- Log into the new account and check if Airdrop works.
4. Contact Apple Support
If Airdrop still isn’t working after trying all these steps, it may be a hardware issue. Contact Apple Support or visit an Apple Store for further assistance.
Conclusion
The Airdrop not working issue can be frustrating, but with the right troubleshooting steps, you can fix it quickly. Start with basic fixes like enabling Wi-Fi and Bluetooth, adjusting Airdrop settings, and restarting your devices. If the problem persists, advanced solutions like resetting network settings or updating your operating system may help.
By following this comprehensive guide, you should be able to resolve Airdrop not working on your iPhone, iPad, or Mac and enjoy seamless file sharing once again.
