The use of artificial intelligence in marketing is evolving at a steady pace. Tools that were mostly adequate for brainstorming and overcoming writer’s block a few years ago can now produce polished articles with a single prompt.
So, if AI is competent enough to produce serviceable copy with a single prompt, where does that leave marketers? This article explores the shift in marketers’ roles and responsibilities. It also explores the role of AI agents in content production and touches on the mindset and skill set shifts marketers need to adopt to keep up.
Marketers as Editors, Not Writers
Many of the most effective and impactful modern marketing content creation workflows start with AI-written drafts. Humans will lay out necessary requirements, point an AI toward the required resources – or have it find its own – and wait for the AI to produce the first draft.
This initial effort doesn’t usually satisfy content standards, nor does it need to. Rather, it serves as a starting point marketers use to fine-tune and shape publishable content faster.
Marketers’ editing responsibilities
How exactly they accomplish this varies by the content, the end goal, and the marketer’s proficiency. One might improve the flow so that the copy reads more smoothly and matches their brand voice better. Another could use their long-standing expertise to add industry-specific knowledge or replace generic copy with genuinely original insights.
Fact-checking is another critical editing responsibility. It is well known that LLMs can hallucinate outputs that seem plausible but aren’t rooted in reality. It is the marketer’s job to ensure that any materials they publish are verifiable and correct, especially if the AI draft introduces facts and figures.
Perhaps most importantly, marketers need to ensure that published content furthers business goals. AI writing is grammatically correct and reads well, but tends to be formulaic and insipid. Content can be written well yet not advance business goals in any way.
A skilled marketer has to know:
- Who the content is aimed at
- What it’s supposed to accomplish
- Where it fits in the overall customer journey
- How its effectiveness will be measured
Then, they can make the necessary editorial decisions to turn AI writing into successful copy.
The Social Media Shift
Due to short-term relevance and digestible formats, AI’s ability to handle repetitive drafting work is having the most immediate impact on social media content creation. Research even suggests that, under some circumstances, social media posts generated entirely by AI can outperform human content.
Another major advantage is AI’s ability to quickly adapt a post meant for one social media channel to naturally fit others. Turning a TikTok video into a Facebook or LinkedIn post goes from a multi hour human effort to an instant output that the best AI social media post generators handle efficiently.
AI may also provide help with adjacent items like hashtag and CTA suggestions or propose posting schedules.
Safeguarding authenticity
Even if all of this work is delegated to AI, marketers remain invaluable for quality assurance. The deluge of “AI slop” generative AI made possible has made audiences hostile toward and proficient at recognizing low-quality, generic content.
Marketers still have to reshape raw AI outputs to bring out their brand’s unique voice. They’re also the ones who make judgment calls concerning current trends and whether chasing them is on brand.
AI Agents and Going Beyond the Draft
Even when conventional AI chatbots handle drafting, humans continue to waste time on repetitive accompanying tasks like prompt writing. Agents represent the next step in the evolution of content handling by artificial intelligence that greatly offsets this.
Specifically, agents are proficient at executing entire related workflows, which makes them ideal for delegating. An AI agent can come up with a draft and repurpose it for social media or email campaigns. The same agent may then schedule posts, monitor their performance, and generate reports in which it offers unique insights and optimization recommendations.
While they’re a tremendous help, AI gateways aren’t a silver bullet. Marketers still control aspects AI can’t and may never grasp. These include setting the creative direction, showing genuine empathy toward customers, and original storytelling. Naturally, humans should also provide final approval.
The Overall Impact on Content Quality and Marketing Skills
Delegating drafting to AI has created two complementary developments.
On the one hand, baseline writing proficiency is going up. With AI in the picture, there’s no excuse for content not to be grammatically perfect and coherent. This also means that writing a clean copy isn’t a standout competitive advantage anymore. Instead, marketers provide value with their imaginative minds backed by credible expertise.
On the other, marketers’ skill sets are shifting away from writing and more toward AI orchestration. Today and in the future, being an efficient marketer means knowing how to guide AI toward desired outcomes. It also means being able to detect and correct subpar AI outputs while recognizing opportunities to put human insight and judgment to the best possible use.
In other words, AI has transformed the marketer’s role from producing text to ensuring every word in it serves a purpose.