Apple Magic Mouse Not Working: How to Fix

A close-up of a black computer mouse with a red "X" on its surface, positioned on a desk next to a laptop, a keyboard, a pen, and a sticky note with a sad face.

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Is your Apple Magic Mouse not working properly? Whether the mouse cursor is unresponsive or the Bluetooth icon is missing, troubleshooting your Magic Mouse can be frustrating.

 This sleek, wireless mouse from Apple is designed for seamless performance, but even the best technology can encounter issues. 

In this tutorial, we’ll guide you through simple steps to get your Apple Magic Mouse back in action. 

From checking the basics to advanced fixes, we’ve got you covered. Say goodbye to mouse woes and hello to smooth scrolling and clicking with your favorite Magic Mouse.

Let’s dive in!

1. Basic Apple Magic Mouse Not Working Fixes

The first thing you should always do when trouble shooting any problem is cover the basics. 

Battery and Charging

First, you need to check the battery and charging settings.

Ensure the Magic Mouse is Charged

The first step to fixing your Apple mouse is to ensure it has enough power. Moreover, check the battery level by going to the Apple menu > System Preferences > Mouse settings. If the battery is low, it may cause the mouse cursor to lag or become unresponsive.

Replace or Recharge the Batteries if Needed

If your Apple wireless mouse uses replaceable batteries, swap them out for fresh ones. For rechargeable models, use a USB cable to connect your mouse to your Mac and charge it. Make sure to give it ample time to charge before testing it again.

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Power and Connectivity

Moreover, if you still haven’t found your issue, move on to power and connectivity.

Verify that the Magic Mouse is Turned On

Ensure your Magic Mouse is turned on. Furthermore, the power switch is located on the bottom of the mouse. Slide it to the “on” position and check if the green LED light is visible.

Ensure Bluetooth is Enabled on Your Device

To connect your Apple mouse properly, Bluetooth must be enabled on your Mac. Go to the Apple menu > System Preferences > Bluetooth. Make sure the Bluetooth button is highlighted, indicating it is turned on. If it’s off, click on the icon to enable it and allow your Magic Mouse to connect.

2. Apple Magic Mouse Not Working Software Fixes

Software issues are another possible source of connectivity issues in the Apple Mouse. 

Update macOS

Sometimes it’s as simple as needing an OS update.

Check for and Install macOS Updates

If your Apple Magic Mouse is not working, the first step is to ensure your macOS is up to date. Driver or software conflicts can often cause connectivity issues.

  1. Open System Preferences: Click the Apple icon in the top-left corner and select System Preferences.
  2. Go to Software Update: In the System Preferences window, click on “Software Update.”
  3. Check for Updates: The system will check for any available updates. If updates are available, click “Update Now” and follow the prompts to install them.

Keeping your macOS up to date is crucial as updates often include bug fixes and improvements that can resolve issues with Apple’s Magic Mouse.

Reset Bluetooth when Apple Magic Mouse Not Working

If updating macOS doesn’t resolve the issue, the next step is to reset the Bluetooth module. This can help if the Apple mouse not working problem is due to connectivity issues.

  1. Click the Apple icon in the top-left corner and select System Preferences.
  2. In the System Preferences window, click on “Bluetooth.”
  3. Click the slide switch next to “Bluetooth” to turn it off. Wait a few seconds, then turn it back on.

Reconnect the Magic Mouse after Resetting the Bluetooth

After resetting the Bluetooth module, you’ll need to reconnect Apple’s Magic Mouse. Check that the slide switch on the bottom of the Apple mouse is in the “on” position. 

Go back to the Bluetooth settings in System Preferences. Your Magic Mouse should appear in the list of devices. Click “Connect” to pair it with your Mac.

Perhaps you should consider buying a new Apple Magic Mouse, and if you don’t want to spend a lot of money a refurbished one is the way to go.

3. Advanced Troubleshooting a Non-Working Apple Mouse

If it comes to it, you might have to do some advanced troubleshooting. However, the chances of fixing the issue are very small. Consider looking for the best deals on Amazon for a new Magic Mouse,

Reset the Magic Mouse

One thing you can do is reset the Magic Mouse.

Steps to Reset the Magic Mouse

If still have the mouse not working issues, you might need to reset it. Follow these steps:

  1. Turn off Bluetooth on your Mac. Go to the Apple menu bar, click on the Bluetooth icon, and select “Turn Bluetooth Off.”
  2. Power off your Magic Mouse by toggling the switch on the bottom.
  3. Wait for a few seconds, then turn the mouse back on.
  4. Turn Bluetooth back on from the menu bar by selecting “Turn Bluetooth On.”

Re-pairing the Magic Mouse with Your Mac

After resetting the mouse, you need to re-pair it with your Mac:

  1. Open System Settings on your Mac.
  2. Navigate to Bluetooth Preferences and make sure Bluetooth is turned on.
  3. Your Magic Mouse should appear in the list of available devices. Select it to repair.

If the mouse not working issue persists, try connecting it via a USB port using a charging cable (if it has a built-in battery) to see if it resolves the problem.

Check for Interference

Interference can cause connectivity issues with your wireless mouse. Common sources of interference include:

  • Other Bluetooth devices
  • Wi-Fi routers
  • Microwaves and other electronic devices

How to minimize interference

Move any other Bluetooth devices away from your Mac and Magic Mouse. Moreover, ensure there are no electronic devices close to your Apple Magic Mouse that could disrupt the signal.

Moving the Mouse Closer to the Mac to Improve Connectivity

If your mouse cursor is still unresponsive, try moving the Magic Mouse closer to your Mac. 

Physical obstructions or distance can weaken the Bluetooth signal. However, if none of these solutions work, it might be time to consider visiting an Apple repair center or purchasing a new mouse.

By following these advanced troubleshooting steps, you can often fix Apple mouse issues and restore seamless performance. If the problem persists, professional help from an Apple repair center may be necessary.

4. Apple Magic Mouse Not Working: Hardware Fixes

If the issues are still there, you should move on to hardware errors.

Inspect for Damage

Physical damage can be a major cause of mouse problems. 

Examine your Magic Mouse closely for any signs of wear and tear. Look for cracks, loose parts, or other visible issues that could be affecting performance. 

Physical damage can interfere with the click pointer control and cause the mouse cursor to behave erratically.

Dirt and grime can accumulate on your Magic Mouse over time, leading to problems with pointer control and scrolling. 

Use a soft, slightly damp cloth to gently clean the surface of the mouse. 

Pay special attention to the sensor area and the underside to ensure no physical obstructions hinder its functionality. 

Regular cleaning can help your Magic Mouse work properly and avoid issues with the click and secondary click functions.

Test on Another Device

If your Apple Magic Mouse is still not performing well, try connecting it to another Mac or Bluetooth-enabled device

This can help you determine if the issue lies with the mouse itself or your original device. 

Connect the mouse using the Bluetooth module, ensuring the other device’s Bluetooth is enabled and functioning.

If the Magic Mouse works fine on another device, the problem might be with your original Mac. Check the Bluetooth module, menu bar settings, and system settings on your Mac. 

Ensure there are no USB port issues or conflicts in the system settings that could be affecting the mouse’s performance. 

If the mouse does not work on the other device, consider using a lightning cable to recharge it or replace it with new batteries if applicable.

Additional Tips

  • Ensure no physical obstructions are blocking the mouse sensor.
  • Verify that all system settings related to pointer control and secondary click are correctly configured.
  • If problems persist, consider contacting Apple Support for further assistance.

What to Do if Nothing Works?

A young man with a puzzled and frustrated expression because Apple Magic Mouse Not Working, scratching his head while sitting at a desk with a laptop and an unresponsive computer mouse with a red question mark on it.

If you’ve tried everything to fix the issue, it might be time to move on to different options.

Consider Buying a New Device if Apple Magic Mouse Not Working

If you’ve exhausted all troubleshooting options and your Apple Magic Mouse still isn’t working, it might be time to consider purchasing a new device. 

Over time, wear and tear can render even the best devices unusable. Moreover, look for the best deals on a new Magic Mouse through trusted retailers, both online and in-store. 

Sites like Amazon, Best Buy, and the Apple Store often have competitive prices and occasional sales that can save you money.

Finding the Best Deals 

  • Online Retailers

Check websites like Amazon, Best Buy, and the Apple Store for discounts and special offers. Signing up for newsletters or alerts can also keep you informed about upcoming sales.

  • In-Store Options

Visit local electronics stores to compare prices and test the device before purchasing. Some stores offer price matching, so take advantage of that to get the best deal.

Explore Alternative Options

If you’re open to alternatives, consider other wireless mice that might be compatible with your Mac. Furthermore, brands like Logitech offer reliable and feature-rich options that can be a good substitute for the Magic Mouse.

If you encounter persistent Bluetooth issues, a wired mouse can be a cost-effective and dependable solution. Moreover, while not as sleek as the Magic Mouse, wired mice eliminate problems related to battery life and connectivity.

Contacting Professional Help When Apple Magic Mouse Not Working

Reach out to Apple Support for professional assistance if the Apple Magic mouse not working issues persist. Furthermore, they can help diagnose issues that may not be immediately apparent and offer solutions that could save you from buying a new device.

Moreover, you can visit an Apple Authorized Service Provider to get your Magic Mouse examined by experts. They might be able to fix problems that you couldn’t solve with basic troubleshooting.


Troubleshooting your Apple Magic Mouse can be challenging. However, we hope this guide has helped you fix Apple Mouse issues.

Start with the basics, like checking the battery and ensuring Bluetooth is enabled. If necessary, move on to software and advanced troubleshooting, and don’t forget to inspect for physical damage.

However, if all else fails, consider purchasing a new device or exploring alternative options. Professional assistance from Apple Support or an authorized service provider can also be invaluable. 

With these tips, you can restore your Apple Mouse to its optimal performance and enjoy smooth, seamless usage once again.

Frequently Asked Questions

How do I fix Apple Magic Mouse not working Issues?

Check the battery and ensure it’s charged. Verify the Apple mouse is on and Bluetooth is enabled on your Mac. Reset the Bluetooth module in Preferences. If the issue persists, turn the mouse off and on, and re-pair it with your Mac. Inspect for physical damage and clean the Apple mouse to remove debris.

How do I reset my Magic Mouse?

Turn off Bluetooth on your Mac (System Preferences > Bluetooth). Turn off the Magic Mouse, wait a few seconds, then turn it back on. Re-enable Bluetooth and reconnect the mouse by selecting it from available devices and clicking “Connect.”

Why isn’t the Magic Mouse connecting?

Ensure Bluetooth is enabled on your Mac and the mouse is charged and turned on. Reset the Bluetooth module by turning it off and on. Try resetting the Magic Mouse and repairing it. Check for interference from other devices. Update macOS if needed or contact Apple Support.

Why is my Apple mouse cursor not moving?

Check the battery and ensure the mouse is charged. Verify it’s turned on and paired with your Mac. Clean the sensor area. Reset Bluetooth in Preferences. Update macOS. If the issue persists, test the mouse on another device to determine if it’s a mouse or Mac issue.

Why does the Bluetooth icon not work for my wireless mouse?

If the Bluetooth icon isn’t working for your wireless mouse, ensure Bluetooth is enabled in System Preferences. 

Restart your Mac and reset the Bluetooth module by turning it off and on. Check for interference from other devices and update your macOS to the latest version to resolve software issues.

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Marko Georgiev

Marko is an ambitious and disciplined individual with a passion for technology, computers, and the internet. He finds joy in exploring the latest advancements in these fields and are always eager to learn. Outside of their tech interests, he also prioritizes exercise and has a love for good food, enjoying the balance between staying active and indulging in delicious meals.

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