Frustrated with that “Cannot connect to iTunes Store” error you get when trying to add stuff to Passbook? Here’s how to fix it, and a complete list of every store and service available for Passbook use.
Apple kinda dropped the ball on Passbook. They have that whole “no manuals” policy for their touchscreen products, because they’re supposed to be so intuitive that you don’t need instructions. But in this case, a little explanation would have helped.
When you launch Passbook the first time, you’re presented with a little screen that tells you the kinds of things you can store in Passbook. At the bottom, there’s a mysterious link to the App Store (but no reason is given for it being there). When you click on the link, most users get a pop-up error that says, “Cannot connect to iTunes Store.”
So what’s the deal?
What Apple didn’t tell you is that other apps are required to make Passbook work — apps that are Passbook-friendly. Apps like Fandango, for example, which offers to put your purchased movie tickets in Passbook, if you want. Or Walgreens, which will put your customer loyalty card in Passbook, along with in-store coupons. New coupons can even be set to appear in Passbook automatically as they become available.
But none of this stuff will appear in Passbook right out of the box. The iTunes Store button on that first screen is meant to take you to a list of apps in the App Store that are Passbook-friendly. Some users are saying it’s working for them now, while others still can’t access this page. (Making the problem worse: once you finally get coupons and cards and tickets inside Passbook, the “iTunes Store” button disappears. So there’s no way to get back to that list of apps again. Not your smartest move, Apple.)
So how do you know which apps have tickets, coupons, loyalty cards, and all that good stuff that you can conveniently put into Passbook? Well, until Apple makes the whole process easier, you can just check the categorized list we’ve compiled below. It shows every app that currently offers compatibility with Passbook.
Airline Boarding Passes
Concert/Live Event Tickets
- Goldstar (mobile web app, will-call confirmation after purchase) NEW
- Live Nation
- ShowClix (web app)
- Central Coast Wine NEW
- Pachelo NEW
- Sephora to Go
- Shop Your Way
- Woobox (web app)
- Wowcher (U.K. only)
Sporting Events Tickets
In their promotional materials and live demos, Apple has shown off Passbook compatibility for Amtrak, Apple Stores, Delta, Sheraton, Starbucks, Starwood Hotels, and W Hotels. So we have to assume that those apps will be getting updates soon (and no doubt many others as well). Stay tuned.