Comments on: Daylite Touch http://www.applegazette.com/mac/daylite-touch/ Your Ultimate Guide to Thinking Differently Thu, 09 Feb 2012 05:10:17 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jelemy http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-107976 Jelemy Mon, 07 Nov 2011 23:15:27 +0000 http://www.applegazette.com/?p=5314#comment-107976 Restarted the MacPro with the Daylite Server on it. Quit the Daylite on the MBP (offline one). Relaunch offline, and use File > Database > Go Online to take it live. MBP tells me Daylite is synchronising the offline database as it transitions to online. It now shows all the missing data that resides on the MacPro. Not sure of a record to check for the reverse case scenario. Take MBP offline and it does the same sync _and loses the extra dozen notes_ !! Wow, that really helped. Daylite Server Admin now does show the offline database details. But they indicate the last sync was (21 July 2011) 4 months ago, even though it just successfully completed more than one sync today. I can now "Wipe" or "Delete" the offline database. Really, but how do I know if unique data will make it to the Server copy??? I bit the bullet and wiped the offline and re-synced. It seems to be OK, and Daylite Server Admin shows the current date for the last sync of the offline. So now the Daylite Touch. With some research, I have discovered that Daylite Touch on the iPhone has happily upgraded itself to a version incompatible with the rest of my Daylite software. A warning would have been nice. Downgrading apps on the iPhone is non-trivial and it may just mean no Daylite on the iPhone for a while. Daylite Touch 1.7 requires Daylite 3.11 to sync with. So now I have gone from having a non-synced version of Daylite Touch to a wiped database on the iPhone and no easy way to recover it. So I reiterate - DONT UPGRADE ANYTHING ON ANY DAYLITE DEVICE WITHOUT FIRST CHECKING DETAILS AND EXPERIENCES ON THE DAYLITE WEBSITE AND FORUMS. Not the OS, Not the Daylite software and not any software that Daylite interacts with. iCal moving to the Cloud has made this sync harder as well - you have to buy third party software, and use "the data sieve" Google, as part of the chain. I believe Daylite do offer a Cloud solution at a price. This may be the only simple way to get it to work reliably. At least they hopefully have active support for the Cloud solution. But question this first. I concur with others, once again - the idea is great, the implementation sucks. Restarted the MacPro with the Daylite Server on it. Quit the Daylite on the MBP (offline one). Relaunch offline, and use File > Database > Go Online to take it live. MBP tells me Daylite is synchronising the offline database as it transitions to online. It now shows all the missing data that resides on the MacPro. Not sure of a record to check for the reverse case scenario. Take MBP offline and it does the same sync _and loses the extra dozen notes_ !!
Wow, that really helped. Daylite Server Admin now does show the offline database details. But they indicate the last sync was (21 July 2011) 4 months ago, even though it just successfully completed more than one sync today. I can now “Wipe” or “Delete” the offline database. Really, but how do I know if unique data will make it to the Server copy???

I bit the bullet and wiped the offline and re-synced. It seems to be OK, and Daylite Server Admin shows the current date for the last sync of the offline.

So now the Daylite Touch. With some research, I have discovered that Daylite Touch on the iPhone has happily upgraded itself to a version incompatible with the rest of my Daylite software. A warning would have been nice. Downgrading apps on the iPhone is non-trivial and it may just mean no Daylite on the iPhone for a while. Daylite Touch 1.7 requires Daylite 3.11 to sync with. So now I have gone from having a non-synced version of Daylite Touch to a wiped database on the iPhone and no easy way to recover it.

So I reiterate – DONT UPGRADE ANYTHING ON ANY DAYLITE DEVICE WITHOUT FIRST CHECKING DETAILS AND EXPERIENCES ON THE DAYLITE WEBSITE AND FORUMS. Not the OS, Not the Daylite software and not any software that Daylite interacts with. iCal moving to the Cloud has made this sync harder as well – you have to buy third party software, and use “the data sieve” Google, as part of the chain.

I believe Daylite do offer a Cloud solution at a price. This may be the only simple way to get it to work reliably. At least they hopefully have active support for the Cloud solution. But question this first.

I concur with others, once again – the idea is great, the implementation sucks.

]]> By: Jelemy http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-107945 Jelemy Mon, 07 Nov 2011 08:51:23 +0000 http://www.applegazette.com/?p=5314#comment-107945 Further to last post. Daylite Server Admin does not show my offline database, yet the offline database says it synched a minute ago. Further to that, the same Organisation has notes on the desktop (online database) that do not appear on the offline database. And, what's more the iPhone says it has not synchronised for a month, and it comes up with (OSStatus error -9824), which Google cannot find. The indications are that one or more databases should be wiped and then re-synched. So what data do I choose to lose. Of course I should not have to make that choice EVER, if this was a reliable repository for my data. Market Circle say - Do Not Upgrade to Lion because of compatibility problems - and I suspect that OSX 10.6.8 may have similar problems, given that it was mainly in preparation for Lion compatibility. I may as well ditch the lot and have a CRM totally on my phone, at least it is always available, always on, and never logged in as another user. Sheesh. Sufferin' succotash. Further to last post. Daylite Server Admin does not show my offline database, yet the offline database says it synched a minute ago. Further to that, the same Organisation has notes on the desktop (online database) that do not appear on the offline database.
And, what’s more the iPhone says it has not synchronised for a month, and it comes up with (OSStatus error -9824), which Google cannot find. The indications are that one or more databases should be wiped and then re-synched. So what data do I choose to lose. Of course I should not have to make that choice EVER, if this was a reliable repository for my data.

Market Circle say – Do Not Upgrade to Lion because of compatibility problems – and I suspect that OSX 10.6.8 may have similar problems, given that it was mainly in preparation for Lion compatibility.

I may as well ditch the lot and have a CRM totally on my phone, at least it is always available, always on, and never logged in as another user.

Sheesh. Sufferin’ succotash.

]]> By: Jelemy http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-107817 Jelemy Fri, 04 Nov 2011 09:26:37 +0000 http://www.applegazette.com/?p=5314#comment-107817 The company is not responsive to user concerns. Even the partbrrs don't seem to be given enough info to help their clients. Syynching issues seem to arise far too frequently and are not easily solved, or due to simple errors. When it goes it is great, but most of us can't afford a day here and there of lost productivity while we get synching going again. It works but it is not robust. As Apple have demonstrated. Leave the feature out until it works, then build on a solid foundation. Take heed Marketcircle. The company is not responsive to user concerns. Even the partbrrs don’t seem to be given enough info to help their clients. Syynching issues seem to arise far too frequently and are not easily solved, or due to simple errors.
When it goes it is great, but most of us can’t afford a day here and there of lost productivity while we get synching going again.
It works but it is not robust.
As Apple have demonstrated. Leave the feature out until it works, then build on a solid foundation. Take heed Marketcircle.

]]> By: dasein http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-97337 dasein Mon, 08 Feb 2010 15:12:25 +0000 http://www.applegazette.com/?p=5314#comment-97337 A complete disaster. It has never worked, and I consider the purchase of Daylite Touch to have been a huge money dump. It simply won't connect and sync with the database, and looking at their support forums there are many who have the same issue. They don't seem to care that it doesn't work. I spent days, literally, trying to get this to work. A complete disaster. It has never worked, and I consider the purchase of Daylite Touch to have been a huge money dump. It simply won’t connect and sync with the database, and looking at their support forums there are many who have the same issue.

They don’t seem to care that it doesn’t work. I spent days, literally, trying to get this to work.

]]> By: Derek http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-97297 Derek Fri, 05 Feb 2010 20:53:58 +0000 http://www.applegazette.com/?p=5314#comment-97297 I was using Daylite Touch and syncing Daylite with iLife and Google Apps, which led to a ton of sync issues and even had a few appointments vanish. The main benefit of Daylite is that it combines so much into one application, but the only thing it does well is linking. Task management is extremely clunky, and the sync issues and lack of push notifications are deal breakers for me. I was using Daylite Touch and syncing Daylite with iLife and Google Apps, which led to a ton of sync issues and even had a few appointments vanish. The main benefit of Daylite is that it combines so much into one application, but the only thing it does well is linking. Task management is extremely clunky, and the sync issues and lack of push notifications are deal breakers for me.

]]> By: scottS http://www.applegazette.com/mac/daylite-touch/comment-page-1/#comment-96422 scottS Wed, 09 Dec 2009 14:39:48 +0000 http://www.applegazette.com/?p=5314#comment-96422 I purchased Daylite and DL Touch and could never get touch to sync with the desktop program. The error codes mentioned keychain failures and the developer said it was an apple issue and that they were working with apple to resolve the problem. Funny thing is that I don't see anyone else on the web that had the same problem. did anyone else find a solution to the DL Touch registration/sync problem? Snow Leopard 10.6.2 and most recent versions of everything else......Thanks, as I would love to keep using Dl. I purchased Daylite and DL Touch and could never get touch to sync with the desktop program. The error codes mentioned keychain failures and the developer said it was an apple issue and that they were working with apple to resolve the problem. Funny thing is that I don’t see anyone else on the web that had the same problem. did anyone else find a solution to the DL Touch registration/sync problem? Snow Leopard 10.6.2 and most recent versions of everything else……Thanks, as I would love to keep using Dl.

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